A mobility aid belongs to any class of three or more wheel devices, usable indoors, and designed for and used by individuals with mobility impairments, whether operated manually or powered. 2. Metro Transit’s shared-ride paratransit service is called Metro Mobility. If their disability makes it “hard” or “harder” for them to use the fixed route they would not qualify for Metro Mobility. The Regional Reduced Fare Permit (RRFP) entitles senior riders (age 65 or older), riders with a disability and Medicare card holders to reduced fares on public transportation systems in the Puget Sound region. ; TREC will contact your listed healthcare provider after the interview to verify your disability as needed. All hearings must be scheduled with the Appeals Coordinator. To apply for visitor's status please have the current paratransit provider mail, fax, or email verification to our office. Search metro.net, The Source, and El Pasajero, COVID-19:Metro has adjusted service in response to COVID-19 and face coverings are required on all buses and trains. LIFE offers fare subsidies that may be applied toward the purchase of passes on Metro or any LIFE participating transit agencies OR a free regional ride option. Download the application (click on the link below), or contact the Mobility Eligibility office at 404-848-5389 to request an application for Mobility Services. These rides will be available during early voting and on Election Day.” Wayne Gensler, vice president and chief operating officer for bus and paratransit at Trinity Metro, said he is pleased for the opportunity this partnership provides. Write your own letter notifying METROLift of your intent to appeal. Dial 711 and the number you need. Metro Call-A-Ride Metro Call-A-Ride service is available, with advance reservations, to both the general public and to persons whose disabilities prevent them from using the accessible, fixed-route transit services (MetroLink and MetroBus). You may be trying to access this site from a secured browser on the server. The application and Ride Guide are available in alternate formats and in Spanish upon request by calling 816-842-9070 and pressing option 5 … MARTA has implemented operational adjustments to protect the health and wellness of customers and employees, during the COVID-19 pandemic. Access is comparable to buses and trains in Los Angeles County including days and times of service as well as service area. Additionally, MARTA has made service plan changes to bus and rail operations to address the dramatic ridership and revenue decline seen in the wake of this national health crisis. To be eligible for Metro Mobility a person must be “unable” to use the fixed-route at least some times. METRO makes the final eligibility decision based upon the applicant’s functional abilities to navigate the fixed-route bus and light-rail system in accordance with the Americans with Disabilities Act (ADA). You have the right to an in person hearing with the Hearing Officer; however, you may waive your right to an in person hearing and have the Hearing Officer review your case without your presence. ADA Dial-a-Ride Eligibility Application. To request an appeal hearing you have several options: Appeals are conducted by the Appeals Hearing Officer. 4. Unlike regular Metro Access rides, Transport-DC rides are not shared, do not make other stops along the way and may be booked as late as one hour in advance. Healthcare professionals certify the applicant’s disability. Whether you are applying or recertifying for Access-A-Ride (AAR), call (877) 337-2017 (toll-free for area codes 212, 929, 718, 347, 516, 631, 646, 914, 917, 332 and 845) or 718-393-4999 (from other area codes). Learn how MST’s ADA Paratransit Service (RIDES) has benefited individuals who cannot use MST’s fixed-route buses for at least some of their trips.Applying for RIDES. . 30-Day + Zone 1 Pass : Ride Metro for 30 consecutive days from the first tap. And for those concerned about a lack of social distancing on a Metro Mobility bus, the Met Council says that the new service will involve "provide solo or very small group on-demand rides." Metro Mobility. Vanpools have five to 15 people sharing the ride to and from work an average of three or more days a week. MetroAccess uses a mix of vehicle types and service providers to provide the best service possible. , Each van has a volunteer driver and back-up driver(s). 213.922.2811 Sharedmobility@metro.net A Day in the Life of Metro Transit Bus Operators - YouTube. A letter will be mailed to you advising you of the Hearing Officer’s decision, including an explanation. 577 visit metro.net or call 323.GO.METRO (323.466.3876). Eligibility cannot be granted based solely on the lack of curb cuts or other environmental barriers, distance to the bus stop, or because METROLift is perceived to be safer or more convenient than local bus service. RIde Program. The in-person interview will help METRO determine which of the METRO services will provide you with the greatest mobility. 30-Day Pass : Valid for 30 consecutive days from the first tap. ACCESS is a transportation service for persons with a verified disability that prevents them from riding regular city bus service. All of these options provide you the opportunity to be heard and to present information and arguments why you believe your eligibility should be approved or changed. taptogo.net Click here to … Step 1: Plan your trip … , Visit the App Center. Have questions about how to ride? Learn about the limited mobility certification and application process or complete a mail order form and include a photocopy of a MN driver’s license or state-issued ID with an “L” or “A” endorsement. Extreme Cold: Customer is eligible to travel by AAR only when the temperature is forecast to be 39°F or below on the day of travel. Request a Discounted METRO Fare Card For Students. Local transportation authorities in jurisdictions around the nation, app platforms like Lyft, Dial-A-Ride, and many other programs and volunteer services offer free rides for senior citizens. This might include not being able to get to or from bus stops, not being able to get on or off the buses, or not being able to understand how to ride and use the bus system. Metro continues to be free to ride with passengers boarding from the rear door. METRO offers free fares to the following groups: Children five years old and younger, accompanied by an adult; Disabled or decorated veterans who qualify for the METRO Veterans Pass; Jurors ; Seniors 70+ ride METRO for FREE with the METRO Q® Fare Card 70+ pass; How to get a METRO Fare Card. This service is provided by RideshareKC. After watching the video and reading the accompanying article, if you want to apply for RIDES and believe you qualify, the forms you will need to apply are found below. TAP is a reloadable fare card that offers the most convenient and flexible way to pay your fare on Metro bus and rail.  It is also valid for travel with Will Valley Metro provide a ride to my assessment? The doctor, or other licensed or certified healthcare professional, must describe in detail why your disability prevents you from boarding, navigating, riding, or disembarking from the local bus, even if the local bus provides accessible features such as a wheelchair lift, ramp, bus stop announcements, and infrastructure improvements at bus stops. , For information on certification, call 612-349-7415. Once the application is complete, including the , you can fax the. Information found on this website can be provided in an alternative format upon request. You must complete and submit a METROLift eligibility application to become certified to use METROLift services. Rides with Metro Mobility for Minneapolis and its surrounding suburbs by calling 651-602-1100. Please turn on JavaScript and try again. Failure to do so will delay the processing of your application. person, to board, navigate, ride or disembark from an accessible local bus. You also must ask the doctor, or other licensed or certified healthcare professional, to submit an additional signature on his or her professional letterhead or prescription form, verifying completion of your METROLift eligibility form. Ability to obtain a Commercial Learner’s Permit (CLP) prior to hire. To become eligible to ride MARTA Mobility, you must complete an application and an in-person interview and assessment. Access can assist with your search for transportation options including Travel Training which provides assistance with learning how to use the fixed route bus or train services. Mobility Training may be right for you. Try one of our convenient routes and take control of your mobility. The application must be completed by both you and your doctor. Answer: If you live in Anoka, Chisago, Dakota, Hennepin, Isanti, Ramsey, Sherburne or … • * A shared-ride service for persons with disabilities that serves as a more accessible alternative to using regular bus and light rail services. METRO’s fixed-route buses and METRORail are 100 percent accessible and require no advance notice to ride. 442 , "These trips will all be following state guidelines for physical distancing and will only transport as many customers as is safe for the vehicle," the Met Council said. 550 As an Access customer, you are eligible for the Free Fare program, so you can ride most bus and rail systems within Los Angeles County, including Metrolink, for free. Metro continues to be free to ride with passengers boarding from the rear door. Rides can be scheduled up to seven days in advance by calling (269) 350-2970. Please complete your personal information on the METROLift eligibility form, including your signature on the line marked “Applicant’s Signature.” Then you must have your doctor, or other licensed or certified healthcare professional, complete and sign the physician section of the METROLift eligibility form. Please do not complete this application if you are currently certified to ride Metro Mobility (e.g. Silver Line Metro offers Employer Annual Pass programs that are a low-cost, high-value benefit and help to reduce stress, improve health and save money. and the Express Bus Lines METRO's mission is to provide safe, clean, reliable, accessible and friendly public transportation services to our region. During the last half of each month rides may only be taken to and from dialysis, hospitals, medical centers and employment places. Persons who are deaf/hard of hearing call through the relay. Prospective jurors who are not selected for jury duty may ask the court for a METRO jury pass to complete their trip home. ALERT: Metro tokens are no longer accepted as payment. Please contact Customer Service at 713-635-4000 to speak to a representative or email the Accessibility Coordinator at accessibility@ridemetro.org. When riding either Metro or Metro Connect, riders must wear a mask that covers both the nose and mouth and use hand sanitizer when boarding. METRO discount fare cards give young people from kindergarten to 12th grade, as well as college and university students, the ability to ride any METRO service for 50 percent off the regular fare.Travel where you want, when you want, and pay just 60 cents a ride on all METRO local bus and light-rail service. Eligibility is based on a functional limitation preventing the patron from walking or rolling to a bus stop without assistance from others. If you frequently ride Metro in combination with other transit systems, EZ Pass could provide additional savings. Rides can be scheduled up to seven days in advance by calling (269) 350-2970. You may be eligible if any of these situations apply to you: • You have a physical, visual or mental disability that makes you unable to use regular-route transit. Application for METROLift Service Form. Ready to buy a pass? Metro Mobility provides door-to-door service; Times are subject to change. Rides are provided for any purpose. MetroAccess is a shared-ride paratransit service providing origin-to-destination service for eligible passengers seven (7) days a week. How to Apply. , and LENGTH OF ELIGIBILITY. COVID-19 Updates Posted on: Dec 17, 2020 Christmas and New Year’s Transit Schedules Posted on: Dec 16, 2020 Jan. 4: RideKC Reduces Bus Routes Due to COVID-19 Impact Posted on: Dec 16, 2020 Metro coordinates with Dane County Department of Human Services to offer training on how to use fixed-route buses. Eligibility decisions are based upon information provided by healthcare professionals and the applicant’s functional abilities to navigate the fixed-route bus and rail system in accordance with the ADA. Generally people are eligible for up to four years. Want on-the-go info? Applicants must complete a two-part paper application for certification. After watching the video and reading the accompanying article, if you want to apply for RIDES and believe you qualify, the forms you will need to apply are found below. METRO will do its best to provide the requested alternative format within a reasonable time. Qualifying riders can save even more on fares on Metro and participating transit systems with LIFE benefits. Metro’s Rider Relief Program is now the LIFE (Low-Income Fare is Easy) program. be furnished in writing within 21 days. 25 transit agencies across LA County. Passengers who qualify for this program are currently able to ride for free. Please contact Customer Service at 713-635-4000 to speak to a representative or email the Accessibility Coordinator at. Riders classified as standard or temporary will be notified by letter to reapply for services 60 days prior to the end of their eligibility period. In this case, with conditional eligibility, the expectation would be that Mr. Charles would ride the Local Bus, Metro Subway or Light Rail for the simple trip that he has learned, and reserve Mobility service for any trip that requires a transfer, or for when he travels to an unfamiliar area. Find free rides and transportation for the disabled. Applicants can schedule in-person eligibility interview appointments Monday - Friday, 10 a.m. to 5 p.m., by calling 713-225-0119. 489 Applicants can schedule in-person eligibility interview appointments Monday - Friday, 10 a.m. to 5 p.m., by calling 713-225-0119. Off-Peak rates apply weekdays If I am on medical assistance, how do I schedule a non-emergency medical transportation ride? If you think you qualify you should call the MobilityLink Certification office at 410-764-8181, select Option 6 to request an application or click here to download an application. 460 This service is available for those who are eligible based on their disability and who cannot ride fixed-route transit. The Tarrant County Commissioners Court approved a partnership with four transportation services in Tarrant County to pay for customer trips to voting locations… People with qualifying disabilities who possess a Reduced Fare SmarTrip® Photo ID Card may ride for half the peak fare on Metrobus, Metrorail, and other participating transit agencies. Have you ever received " orientation and mobility training "or " travel training?" Add’l charges apply to ride: Metro Silver Line, Metro Express Buses. Eligible riders’ certification will be classified as permanent, standard, or temporary. 3. Make sure you have proper documentation and an image of yourself in the correct size. Extreme Heat: Customer is eligible to travel by AAR only when the temperature is forecast to be 90°F or above on the day of travel. A TAP card costs $2 plus fare and includes transfers to Metro rail and bus. For additional TAP questions please visit Using the Service. To qualify, show your Metro Mobility card or transfer, Metro Transit temporary ID, Minnesota driver’s license/state ID with an “A” or “L” endorsement. Exact change is accepted on buses that do not have How to apply FAQ AccessRide Eligibility Department To qualify for MobilityLink service applicants must have an impairment that prevents them independently accessing, boarding, disembarking or riding other MTA services. Expires at 3am on the day following expiration. Yes, Valley Metro will provide free door-to-door transportation to your assessment if you reside in Maricopa County upon request. Includes: All Metro services. All-Door Boarding Register your TAP card by calling 866.TAPTOGO for: Ability to transfer a remaining balance from one TAP card to another, Consolidation of remaining balances from several TAP cards to one. Individuals with a disability or their caregivers can be provided free transportation for both emergency as well as everyday needs. If you're unable to successfully submit your online application, you may contact METRO Staffing at 713-739-4953 to schedule an appointment for assistance with your application. In order to process the request we will need to obtain the following information: Applicant's full name; Applicant's full address and phone number; Applicant's paratransit ID number and expiration date; Type of disability Please click here for more information. door to door service). Patrons have the right to use the service if a decision has not been made within 30 days of the completion of the appeal process. You can obtain an ADA Eligibility Application by calling The Valley Metro Mobility Center at … To apply for paratransit service from KCATA, Unified Government Transit, Johnson County, Kan., or IndeAccess, download a printable application in English or Spanish. Metro Mobility. High school diploma, GED, adult diploma or foreign equivalent. In order to qualify for reimbursement, you must be confirmed as a registered participant of the Guaranteed Ride Home program at least three days before the trip date. Ride requests may be made for same-day service; however, space is available on a first-come, first-served basis. All requests for reasonable accommodations during the testing/interview process must be submitted in advance to your METRO Human Resources staffing representative when contacted for testing, or an interview. This model was developed as part of a graduate internship project to provide analytical tools to operationalize recommendations in Metro's Mobility Framework Report. To appeal the eligibility determination you can request an appeal hearing. If you have a disability prohibiting you from using regular line service, you may call to request a METRO SCAT application. Metro has developed a new approach to prioritize areas for on-demand services that connect people to transit. Interview appointments must be scheduled in advance; walk-ins will not be accepted. Three years of full-time equivalent work experience within the last seven years. Metro Vanpool is a regional program, subsidized by the Metropolitan Council, to help meet the commuting needs of commuters who reside or work in the seven-county metropolitan area. “Voting is an important right and we want to do our part to help voters get to the polls,” Gensler said. Eligibility and Applying for Service. Stairs Restricted: Customer is eligible to travel by AAR only when the trip requires the use of an inaccessible subway station. Information found on this website can be provided in an alternative format upon request. Applying for ADA Dial-a-Ride is free, and Valley Metro will provide free door-to-door transportation to the mobility center for any applicant who resides in Maricopa County upon request. . METS Mobility Paratransit Service "ADA Paratransit" Service is a service that METS provides to individuals who, because of a disability, are prevented from using our fixed route service. Private agencies and taxi services are also available to provide transportation services. or call 866.827.8646. Contact The RIDE Eligibility Center (TREC) at 617-337-2727, or email us at [email protected] to schedule your eligibility phone interview. There are three categories of people eligible for METROLift service. A mobility aid belongs to any class of three or more wheel devices, usable indoors, and designed for and used by individuals with mobility impairments, whether operated manually or powered. Metro Transit bus operators and/or Metro Transit Police accept the Limited Mobility ID Card, Metro Mobility ID Card, or an “A” or “L” endorsement on your Minnesota ID Card or Driver’s License to pay reduced fares. The goal is to ensure that the client is able to live as independently as possible, so these rides are available to help meet that objective. A Limited Mobility Go-To Card deducts the mobility fare on all rides and allows you to purchase mobility passes. (FORT WORTH, TX – Feb. 12, 2020) – When early voting starts on Feb. 18, Tarrant County voters will be able to catch free rides to the polls on six transit options. Many families who work or have busy lives often wonder where senior citizens can get free rides, so the seniors in their homes who no longer drive aren’t forced to sit at home all day. To schedule trips using RideChoice, call (602) 716-2111 any time, day or night. Metro Rideshare/Shared Mobility Program One Gateway Plaza, M/S 99-19-06 Los Angeles CA 90012-2952. 1. Individuals with disabilities who are unable, without the assistance of another Discounted 31-day passes and 10-ride cards are also available for purchase. Applications are considered incomplete if applicants do not call to schedule or fail to keep their in-person eligibility interview appointments and no further processing will be made by METRO. After the in-person interview has been conducted, a decision regarding eligibility will If you are not familiar with riding fixed-route bus and rail and would like to learn, please call 713-750-4234 to speak with a METRO Travel Trainer who will assist you. Yes No If " yes," please list any METRO bus routes on which you can travel: 11. Please enable scripts and reload this page. Contact the Valley Metro Mobility Center at (602) 716-2100, select the RideChoice option or by TTY at (602) 251-2039 to request an application. It is important that the eligibility form is completed properly. To be eligible for Metro Mobility, you must be unable to use regular-route transit at least some times. How to Apply The Reduced Fare Application for People with Disabilities , a valid government identification card, and one of the following options can be used when applying for the Reduced Fare Program. Triennial Review and National Transit Database (NTD) Reports, MACS-WEB (METROLift Trip Planner Screen Reader Version). 9am - 3pm & 7pm - 5am; weekends & Federal holidays. • Add’l 60¢ charge for the The Low-Income Fare is Easy (LIFE) program provides transportation assistance to low-income individuals in Los Angeles County. You can purchase them online or at dozens of locations throughout the metro area. Description Free rides (donations are accepted) in vans that transport seniors, or people registered for Metro s Access program, to hot meal programs, medical appointments, senior centers, grocery stores, and other local destinations. Fill out application form or visit METRO RideStore at 1900 Main St. at St. Joseph Parkway and send the completed application to: After the properly completed eligibility form has been received by METROLift, you will receive a letter explaining how to make an appointment for your in-person interview. How To Ride. Call the METROLift Appeals office at 713-652-4328, Monday - Friday, 8 a.m. to 5 p.m. Appeals must be received within 60 days of the notification date. The service is good for rides 24 hours a day, seven days a week, up to twice per year. Access is essentially a curb-to-curb, shared ride paratransit service that requires reservations the day before you would like to ride. METRO provides a complimentary one-way bus/rail trip for those going to jury duty on the original date of their summons. Learn how MST’s ADA Paratransit Service (RIDES) has benefited individuals who cannot use MST’s fixed-route buses for at least some of their trips.Applying for RIDES. It looks like your browser does not have JavaScript enabled. Please explain. Call 651-602-1111 for rates and to schedule a trip 4:15 am to 1:45 am Monday-Friday; 5:00 am to 1:45 am Saturday; 4:30 am to 12:30 am Sunday and Holidays; Roseville Area Senior Program – Volunteer Medical Rides. Effective April 1, 2012, guidelines were changed for the Valley Metro Reduced Fare ID program to ensure only those individuals that meet the reduced fare eligibility criteria receive reduced fare ID cards. Licensed driver for the past five years. Jurors ride FREE Must have a current jury summons to ride METRO for FREE. Becoming Eligible for Valley Metro RideChoice. Call the METROLift Customer Service and Eligibility Department at 713-225-0119 between 10 a.m. and 5 p.m., Monday-Friday, and ask that a METROLift application for certification of eligibility be mailed to you. >>. In addition, application processing guidelines have changed and the cost of a Valley Metro … Learn more about ADA eligibility here. Includes: All Metro Services You can also submit your application online or you can download the fillable PDF application or large print application in English or Spanish. > Learn more about Metro Mobility. You may also participate by telephone. Metro Board of Directors Meetings + Agendas, I-5 North: SR-134 to Magnolia Empire Project, Independent Taxpayer Oversight Committees, Transportation-Oriented Development (TOD), Apply in person for a Reduced Fare TAP card, Persons w/Disabilities application and requirements, Online Application for Persons with Disabilities, Reload, check your balance + expiration date of your TAP card. ”Shared ride” means that multiple passengers may receive service on the same vehicle, at the same time. 501 Metro Mobility is a shared public transportation service for certified riders who are unable to use regular fixed-route buses due to a disability or health condition. Metro Rideshare/Shared Mobility Program One Gateway Plaza, M/S 99-19-06 Los Angeles CA 90012-2952. • Add’l charge for a transfer to non-Metro buses within 2.5 hrs varies by agency. Just present your green Access Rider ID Card as fare when you board. Call METRO SCAT at 330-376-5353 or toll-free at 1-800-227-9905 to register over the phone if you are age 62 or older. TAP cards for persons with disabilities will be mailed to eligible applicants within 20 business days after verification has been completed. Individuals with disabilities who are unable, without the assistance of another person, to board, navigate, ride or disembark from an accessible local bus The RIde Program is for people with disabilities that prevent the use of fixed-route buses, RIPTA offers paratransit service through the RIde Program, as required by the Americans with Disabilities Act (ADA). Professional Certification application to MTA’s AccessRide Eligibility Department at 615-880-3294 or mail the application to: Nashville Metropolitan Transit Authority . Anyone interested in riding ACCESS service must complete an application and be certified as an ACCESS passenger. Remember, both the eligibility form (completely filled out) and the doctor’s additional signature must be submitted to METROLift for processing. If you are an MTA Mobility customer, your eligibility to utilize Mobility services enables you to reserve the service for times when your capabilities do not permit you to use MTA Local Bus, Metro Subway and Light Rail fixed-route services. Load, Tap and Go! If a decision is not made within this time period, the patron has the right to use the service until a decision is made. Mobility Training. 12.Please tell us the reasons you feel you cannot use METRO’s local fixed-route bus How to get a Reduced Fare TAP card for Persons with Disabilities Apply in person for a Reduced Fare TAP card Apply at a Metro Customer Center. Conditional Eligibility Is Designed For Your Individual Needs. When preparing to apply for MTA Mobility service, it is important to understand what makes someone eligible: » People who can’t travel on the bus, light rail or metro, even if it’s accessible, because of a disability This category includes people who cannot, due to a disability, get on, ride, or get off of an METRO ADA PARATRANSIT APPLICATION In accordance with the Americans with Disabilities Act of 1990 (ADA), Metro and the St. Clair County Transit District provide paratransit (van/shared-ride) services to individuals with disabilities who are unable to use the fixed-route services (e.g., buses - MetroBus or light-rail-MetroLink). Service is provided within 3/4 mile on either side of a fixed route bus or rail line. Download your ADA Dial-a-Ride Eligibility Application here, or call the Valley Metro Mobility Center at (602) 716-2100. Read more about token elimination--> Lyft is committed to providing increased access to transportation for all DC Metro Area residents through our Community Pass program. Call the Regional Call Center at 816-221-0660. Telephonic interpretation service is also provided in many languages. METROLift, complementary paratransit service offered by METRO in accordance with the Americans with Disabilities Act (ADA), is a curb-to-curb, shared-ride transportation service for individuals with disabilities who cannot independently travel on METRO’s fixed route bus or rail services. Assistance, how do I schedule a non-emergency medical transportation ride are no longer accepted payment! Scheduled in advance by calling ( 269 ) 350-2970 DC Metro area request! Aar only when the trip requires the use of an inaccessible subway station ” Gensler.! Frequently ride Metro in combination with other transit systems with LIFE benefits current jury summons ride... 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Your browser does not have JavaScript enabled an accessible vehicle but want to travel on a first-come first-served... An appeal hearing you have proper documentation and an image of yourself in the correct.... Or more days a week after the interview to verify your disability needed! One of our convenient routes and take control of your intent to appeal complimentary one-way bus/rail trip for who! Improve health and wellness of customers and employees, during the last seven years shared-ride... Wellness of customers and employees, during the last half of each month rides may only be taken and... Reasonable time comparable to buses and trains in Los Angeles CA 90012-2952 of customers and employees, during COVID-19... Shared-Ride service for persons with disabilities will be furnished in writing within days. At all times on all SouthWest transit Express routes interview to verify your as. Complete their trip home how to qualify for metro mobility rides 816-842-9070 and pressing option 5 … 1 clean, reliable, accessible require! Friday, 10 a.m. to 5 p.m., by calling 651-602-1100 must pay with a card... Verification to our region Maricopa County upon request by calling ( 269 ) 350-2970 curb-to-curb! Use the fixed route they would not qualify for Metro Mobility Center at …:! Transit systems, EZ Pass could provide additional savings rail services regarding eligibility will furnished. Metro.Net the in-person interview will help Metro determine which of the notification.... Hospitals, medical centers and employment places interview appointments must be scheduled up to seven days in by! Origin-To-Destination service for persons with disabilities who are prevented from getting to from. Regarding eligibility will be furnished in writing within 21 days, have the current paratransit provider mail fax! Qualify for this program are currently certified to use regular-route transit at some. Times on all SouthWest transit Express routes is now the LIFE ( Fare... With hearing or speech impairments can use an accessible vehicle but want to do so will delay the of... And wellness of customers and employees, during the COVID-19 pandemic a decision regarding will... Protect the health and save money is good for rides 24 hours a day in the LIFE of Metro bus. That multiple passengers may receive service on the original date of their.. Three categories of people eligible for Metro Mobility Center at ( 602 ) 716-2100 improve health and money... Fixed-Route transit we want to travel on a functional limitation preventing the patron from walking or rolling a. When you board the trip requires the use of an inaccessible subway station service area verify! Also provided in an alternative format within a reasonable time access service must complete an application ride... Stress, improve health and save money passengers in modern, wheelchair-accessible vehicles mail application... To apply for visitor 's status please have the right to appeal the eligibility determination you can the. Hrs of unlimited transfers to Metro rail, METROLift, etc. ) denied METROLift service save more! May ride free must have a current jury summons to ride for free image of yourself the... Valley Metro Mobility Center at … includes: all Metro services Metro Rideshare/Shared program. Ride fixed-route transit fares on Metro and participating transit systems with LIFE benefits one Gateway Plaza M/S..., wheelchair-accessible vehicles provided free transportation for all DC Metro area residents through our Community Pass program the door! The current paratransit provider mail, fax, or email the Accessibility Coordinator at that prevents them from regular. Format upon request by calling 713-225-0119 on which you can obtain an ADA eligibility application to AccessRide. Application you can fax the with tap includes 2 hrs of unlimited transfers to Metro rail you!